Personal Support Workers

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ONTARIO SERVICES -PERSONAL SUPPORT WORKER & NURSING SERVICES DEPARTMENT PROFILE

HOME MAKER


We provide diligent staff to come to the home of the individual to provide services ranging from
laundry, cooking, and grocery shopping, cleaning and running errands.

CYW, DSW & SSW

Ontario Services PSW- Personal Support Workers & Nursing Home Support is well staffed with
professionals who are well qualified and exceptionally skilled in managing aggressive behavior, crisis
support, intensive behavioral intervention, home and school support for persons with developmental
disabilities such as Autism, Asperger syndrome, Down Syndrome, Bipolar disorder, Schizophrenia, etc.

Ontario Services PSW- Personal Support Workers & Nursing Home Support has an assembly of health
care staff and professionals who are diligent, courteous, respectful and dependable. Our staff is
compassionate and has great regard for dignity of every human and respect for individual choices.
Above all, our staff respects privacy and confidentiality.

Our rates are competitive and humane. We are pleased to negotiate rates with individuals who do not
have insurance or government assistance to help them and to assist them in living maximally as they
want to live.

PERSONAL CARE

  • Care of Hearing Aid
  • Shaving a Client Electric Razor
  • Foot, Nail, Denture, Eye Glasses, Mouth, Perinea- Female, Male Care, Bed Bath, Basic Skin Care,
  • Prevention of Pressure Areas,
  • Sponge Bath, Tub Bath
  • Assisting Client with Shower
  • Bath Equipment: Using a Bath Stool and Bath Bench

 

EMERGENCIES

Our Staff are taught: CPR (Cardio Pulmonary Resuscitation) Adult, Child
and Infant, Conscious; Conscious to Unconscious, Found Unconscious,
Emergency Phone Numbers, Accompanying a Client in an Ambulance,
Police Assistance etc.

SAFETY
In compliance with the Ministry of Health Safety rules we conduct staff training every four weeks as this
affirms our company policy on:-

  • Workplace Hazardous Materials Information Systems (WHMIS)
  • Consumer Symbols
  • Universal Precautions
  • Making Saline Solution
  • Disposal of Blood and Body Fluids-Bio hazardous Waste
  • Disposal of Soiled Articles with Blood or Body Fluids
  • Disinfecting of Blood or Body Fluid Spills
  • Disinfecting of Linen/Clothing Soiled with Blood or Body Fluids
  • Disposal of Sharps
  • Home Safety
  • Oxygen Safety
  • Hand Washing
  • Care of the Client Who Has Received Chemotherapy in the last 48 hrs.
  • Isolation
  • Sterilization of Equipment for Medical Procedures
  • Disinfecting of Equipment/Surface

We provide services by the hour or around the clock. Our experienced employees are thoroughly screened and subsequently hired based on skills, attitude to caring especially for the aged. In the order to achieve
this, we provide on-site staff visits to ensure that our employees provide services with compassion and integrity. As a pre-requisite, all Ontario Services PSW- Personal Support Workers & Nursing Home Support employees are mandated to undergo police clearance checks before hiring.

OUR VISION

Ontario Services PSW- Personal Support Workers & Nursing Home Support, vision is to, provide health
and supportive care to nursing (long term care) homes and to individuals who need help in living in their
home rather than in group homes.

OUR SERVICES

We also provide care for seniors in group homes, developmentally challenged individuals and to people
facing mental and emotional challenges who require supportive care toward recovery and
independence.

Our Agency provides highly skilled and efficient Registered and Practical Nurses, and other Para-medical
professionals who service hospitals, nursing homes, and other health/social institutions.

Ontario Services PSW- Personal Support Workers & Nursing Home Support provides supportive staffs
who work with people in their own homes, accompanying individuals for medical or recreational
appointments and other supportive/therapeutic cares.

WE’LL BE THERE FOR YOU AND YOUR PATIENTS 24/7
Ontario Services PSW- Personal Support Workers & Nursing Home Support has qualified personnel to
meet all your specific healthcare needs. We are here for you and your patients during peak times,
vacation replacement or when last minute situations occur when individuals on your staff cannot make
a shift. You can call on our pool of professionals who are matched exactly with the required skill sets for
every assignment, when you need them and only for as long as required.

EMERGENCY CARE

Emergency Care Services are an integral part of personnel profiles. Where staffing in this area of health
care can be challenging, Ontario Services PSW- Personal Support Workers & Nursing
Home Support is positioned to help meet the growing demand of Trauma and Cardiac patients. Our
nursing staffs have an exceptional ability to deal with crisis and trauma due to advanced training in First
Aid and BCLS.

Ontario Services -PSW was developed in response to the high demand of healthcare workers serving
clients suffering from Stroke, Alzheimer and general disabilities in our province. Ours is a unique agency
by virtue of the emphasis we attach to providing care with professionalism and respect to the codes of
ethics that govern the profession. Our services cater for home and facility care.

We are delighted to introduce Ontario Services PSW- Personal Support Workers& Nursing Home
Support. The establis’hment of the department is primarily to recruit health care personnel (RNs, RPN,
CYW, PSW etc.) who have undergone rigorous training, and graduated with diplomas, certificates.
Moreover, they possess the skill and compassion to serve our clients from diverse and multicultural
backgrounds, with integrity and professionalism.

Ontario Services PSW- Personal Support Workers & Nursing Home Support maintains a registry of
qualified RNs, RPN, CYW, PSW with a variety of skills and qualifications to meet any client’s specific
needs. Our recruitment process involves pre-screening of all candidates for listing on the registry.

Ontario Services operates a number of service companies operating under one umbrella, sharing one
single customer database. Please understand that we are not a “Jack-of-All Trades” company. A “Jack-ofAll
Trades” cannot specialize and focus on one marketing object at one time. We have separate
departments functioning under its own managing professional department teams to ensure customer
satisfaction.

Our screening process is very rigid and is managed by our in-house medical professional Dr. Owor
Kipenji, with medical credentials to perform the management and screening process.

Another item that makes our agency unique or different, is that Dr. Kipenji, MD and our Human Resource
Manager sister Elizabeth, who is also a Registered Nurse operates a classroom to teach and instruct all
our recruit Personal Workers every month accordance of the Ministry of Health.

PSW and Registered Nurses

Ontario Services PSW- Personal Support Workers & Nursing Home Support RN’s are experienced in
various specialty areas including:
Cardiac Care
ICU
Emergency
Dialysis
ccu

 

PSW and Registered Nursing Services- Profile Details

SUMMARY OF SERVICES PROVIDED

Our carefully selected, specially-trained caregivers provide the following services:

  • Personal Support Services (PSW, SSW, DSW, CYW’s)
  • Home Support
  • Companionship Services
  • Light housekeeping and laundry
  • Meal preparation
  • Cleaners
  • Personal care
  • Medication reminders
  • Errands/shopping
  • Drivers
  • Live-in/out
  • Hospital Sitters
  • Private home care

RESPITE CARE

This service is aimed at relieving family members who care for sick relatives to have some time to themselves. Our trained and courteous staff comes to the home for a few hours each week to provide care for the sick or ailing family member. This allows time for the family to attend to other important matters.

OUR MISSION

Ontario Services PSW- Personal Support Workers & Nursing Home Support exists to provide quality,
compassionate, client focused and cost effective health and social care in a variety of settings.

The agency was established in response to the high demand of healthcare workers serving clients
suffering from Stroke, Alzheimer and general disabilities in our province. Ours is a unique agency by
virtue of the emphasis we attach to providing care with professionalism and respect to the codes of
ethics that govern the profession. Our services cater for home and facility care, while at the same
incorporating the families of clients in a holistic treatment in meeting our clients’ needs.

OUR NURSES ARE QUALIFIED TO PERFORM A VARIETY OF DUTIES INCLUDING:

  • Documentation According to Specifications
  • Collecting Specimens
  • Assist in Rehabilitation
  • Medication Administration by all routes
  • Foot care
  • TPN
  • Initiate & Monitor Intravenous Therapy
  • ECG
  • Adhering to Faculty Protocol
  • Blood Products Infusion
  • Ostomy Care
  • Phlebotomy
  • Supervising
  • Trachea Care
  • Admission, Transferring & Discharging
  • Basic First-Aid & CPR
  • Irrigating Wounds and Catheters
  • Enteral Feeding
  • Monitoring and Reporting Vital Signs
  • Bladder Training
  • Urinary Catheterization
  • Bowel Routine
  • Wound Care
  • Enema and Suppository
  • Transcribing Physicians Orders

HOME SUPPORT
We provide professionally certified health personnel to give personal care, help in home management, meal preparations and Nurse Aide to assist in daily living activities.

ESCORTS
We provide staff who will accompany cl ients to their medical appointments, visits to the mall and other public outings designed to boost quality of living and socialization.

LIVE-IN CARE
We provide health care staff that lives in with clients to offer around the clock care and therapeutic support.

BODY MECHANICS

  • Back Rub
  • Assisting Client with Walker
  • Assisting Client with Cane
  • Bed Cradle
  • Making an Unoccupied Bed
  • Making an Occupied Bed
  • Positioning:- Positioning Client on Back and Side
  • Moving Client to Head of Bed, Assisting Client to sit in bed

NUTRITION

  • Types of Diets
  • Food Preparation and Storage
  • Sick Client Care- Nausea and Vomiting
  • Enhancing Appetite
  • Assisting a Client to Eat
  • Feeding a Client

PALLIATIVE CARE

  • Signs of impending Death
  • Comfort Measures
  • Pain Control
  • Reporting Death
  • After Death Care
  • Relaxation Techniques etc.

PEDIATRICS

Infant/Child Care Classes are conducted with all our Staff

ELIMINATION

  • Protection of Linen for incontinent Client
  • Stimulating a Client to Void
  • Stimulating a Client to Defecate
  • Managing Constipation
  • Measuring intake and Output
  • Collection of Urine Specimen: Clean Catch Method, Routine Urine
  • Assisting Client onto Commode
  • Assisting with Urinal
  • Collection of Stool Sample etc.

 

PROFESSIONAL SERVICES

Ontario Services Employment Centre provides RN’s and RPN’s to hospitals, nursing homes and other
medical facilities. These sets of highly qualified professionals are also available for people who are
confined to health care facilities for a long period or in their own homes.

VACATION AIDE

One of the unique services of Ontario Services PSW- Personal Support Workers & Nursing Home
Support is in the area of providing vacation aide to individuals who need supportive care during
vacation. Based on the destination of the individual who require supportive care, staff is provided to
accompany the individual during the vacation to provide all supportive care and services.